What the Blinking Lights Mean on a weBoost Signal Booster
It's Beginning to Look a Lot Like Christmas on Your weBoost
All right.
So, you've finished installing your weBoost signal booster and think:
"Now, I'm going to get full bars, never drop a call again, text all my friends, stream movies, and download all the apps."
You power on the thing and then... lights. Lots of lights. Red. Orange. Green. Yellow. And they're blinking.
Is that normal?
Is it working?
Should I really have eaten that second serving of peach cobbler last night? [Ed's Note: Totally worth it.]
Today we're going to look at what the lights on weBoost amplifiers mean and how to fix them.
Meaning of Light Patterns on a weBoost
Solid Green
Everything is working perfectly. Your signal booster is amplifying at maximum capacity. So relax, grab a beer, glass of wine, or your favorite drink, and start binge-watching on Netflix.
Solid White
This light pattern is specific to the weBoost Drive Sleek vehicle signal booster. Like solid green, it means your unit is functioning properly and at maximum capacity.
Solid Red
Problem: Your outside antenna is pulling in signal from your inside antenna and circling it back. This is called a feedback loop or oscillation. It's like an ouroboros - a snake eating its own tail. To prevent harmful interference with a nearby cell tower, the booster is designed to shut down.
Solution: You need to increase the distance between your indoor and outdoor antennas. A minimum of 20 feet vertical or 50 feet horizontal is recommended. If your unit uses a Yagi directional outside antenna (triangular-shaped), make sure:
- The Yagi antenna points at your closest cell tower.
- The Yagi and indoor antenna face away from each other.
After adjusting, power off your booster, then power it on again. If you put enough distance between the two antennas, you'll have green lights.
Solid Orange or Solid Yellow
Problem: This is actually a “good” problem. Solid orange or yellow lights mean the outside antenna is pulling in TOO much signal from the cell tower. To avoid overloading your amplifier, it has to shut down.
Solution: You need to change your outdoor antenna's mounting location or point it slightly away from the cell tower. Do the latter in small increments. Make sure to power off and power on your unit between adjustments to reset the lights. Green is a go.
Blinking Green & Red or Blinking Red & Solid Green
Problem: Your outside antenna is pulling in signal from the cell tower AND your inside antenna. The amplifier still works, BUT it's operating at reduced power. This means you're not getting maximum boost.
Solution: If you're happy with your results, you don't need to do anything. However, if you're not getting the amplification you want, increase the distance between the two antennas. A minimum of 20 feet vertical or 50 feet horizontal is recommended. Usually, it's easiest to move the inside antenna around until the lights are solid green. Power off and power on your signal booster between adjustments to make sure it's updating correctly.
Blinking Green & Orange or Blinking Green & Yellow
Problem: Your outside antenna is pulling in too much signal from the cell tower. Luckily, it isn't enough to overload the amplifier. However, it's operating at reduced power (& efficiency) to avoid shutting down.
Solution: If you're happy with your amplification results, you don't need to do anything. If you're not getting the boost you want:
- Point your outside antenna slightly away from the tower. Do this in small increments.
- Move your outside antenna to a new location.
Each time you make adjustments, turn your booster off and on to reset the lights. Once the lights are all green, you'll be getting maximum signal boost.
No Lights
Problem: The signal booster isn't receiving power.
Solution: Verify that the power supply works. If it does, call us at 1-800-373-2927 for further assistance. If it doesn't, click here to find a replacement or contact us.
Contact Us
Wilson Amplifiers is the leading provider of cellular signal enhancers for homes, offices, and vehicles. If you have any questions, whether it be about signal booster light patterns or something else, we're more than happy to help you end your signal issues. Email us today at sales@wilsonamplifiers.ca or call us at 1-800-373-2927.
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